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Contact Us

First Flight’s staff is happy to assist you! You can reach our Member Support Representatives using any of the following methods.

By Phone:


By Email: (Please see the below privacy notice before sending ANY personal information or documents via email.)

Member Support Center

Hours of service:
Monday – Friday, 8:30am-5:00pm

By Mail:

First Flight Federal Credit Union
Corporate Headquarters
1815 Kildaire Farm Rd., Suite A
Cary, NC 27518

In Person:

Visit any of our conveniently located financial centers .

To report a lost or stolen card:


Resolution Management:


Privacy Notice

First Flight Federal Credit Union takes the highest level of professional care in protecting the privacy of our Members, website user, and all others who interact with us. Standard email is NOT secure, and we strongly encourage that you please never send any personal information through standard email.

First Flight offers secure, encrypted methods of digital communication that are accessible, efficient, and safe to use. If you need to send a document to us, please ask a First Flight team member for more information on how to send secure documents and information.

For more information on this, please read our Privacy Notice.

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