Digital Privacy and Accessibility Policy
Our Online Privacy Practices
One of our highest priorities at First Flight Federal Credit Union is keeping financial and personal information secure. We are committed to protecting the information of our members and other visitors who use our website and First Flight FCU app. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.
Secure Transmissions
To ensure information remains confidential, First Flight Federal Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.
Email Security
First Flight Federal Credit Union takes the highest level of professional care in protecting the privacy of our Members, website user, and all others who interact with us. Standard email is NOT secure, and we strongly encourage that you please never send any personal information through standard email.
Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number, or PIN through unsecured email. We ask that you do not send personal or account Information through regular email. First Flight Federal Credit Union provides multiple forms of encrypted email services to Members and non-Members.
If you need to send a document or other information securely, please reach out to support@efirstflight.com or call us at 800-807-0766 to let us know you need to send a secure, encrypted email, and our staff will be happy to assist you with that.
Cookies
A cookie is a small piece of information that a website stores directly on the computer you are using. Cookies may contain a variety of information from a simple count of how often you visit a website to information which allows customization of a website for your use. First Flight Federal Credit Union uses cookies to gather data about the usage of our website and to ensure that you have access to your account information. Anytime a cookie is used, personal information is encrypted for our use only and is protected from third party access (a cookie cannot be read by a website other than the one that sets the cookie).
Linking to Other Sites
To provide you with easy access to information, First Flight Federal Credit Union may provide links to other websites such as mortgage companies, insurance companies, or government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and First Flight Federal Credit Union does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by First Flight Federal Credit Union. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal nonpublic information.
Website Accessibility
First Flight Federal Credit Union is committed to ensuring digital accessibility for all users. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We strive to follow all applicable guidelines issued through the ADA and appreciate any feedback if you feel we can make improvements to our website’s accessibility features. If you are having trouble accessing or using any part of our website, please contact us at 800-807-0766 or support@efirstflight.com.
Mobile Privacy Policy
Information Privacy Policy
To learn what personal information the Credit Union collects, reasons we can share the information, and whether you can limit this sharing visit our Digital Privacy Policy.
