Forms and Disclosures Center

For your convenience, we’ve made our most requested forms available to you online in printable PDF format. All you need is the free version of Adobe Acrobat Reader 4.0 or higher. In addition, you can send forms to us via e-mail at support@efirstflight.com. You can also fax documents to 919-851-8667 or mail them to us at:

1815 Kildaire Farm Rd. Suite A
Cary, NC 27518

First Flight strives to make all forms available to members online but sometimes technical or regulatory requirements require us to mail paper forms to you. If you have any trouble with the forms below, please contact our Member Support department at 1-800-807-0766 during normal business hours.

Account Disclosures

e-Sign

Membership Information  &  Membership Application Service Request

Substitute Check Policy

Truth in Savings (TIS) for Deposit Accounts and Certificates

Electronic Funds Transfer

Funds Availability

Privacy Policy

USA Patriot Act

Schedule of Fees

ACH Forms

Select the correct form to set-up, change, or cancel an Automated Clearing House (ACH) draft.

Set-up ACH EZ Pay Agreement Use this form to set up a recurring Automated Clearing House (ACH) draft from another financial institution to pay on a loan at First Flight.

Change ACH EZ Pay Agreement Use this form to make changes to an existing Automated Clearing House (ACH) draft agreement.

Cancel ACH EZ Pay Agreement Use this form to cancel an existing Automated Clearing House (ACH) draft agreement.

ACH Stop Payment Request Form Use this form to request a stop payment on an Automated Clearing House (ACH) draft

Periodic Payments

Use these forms to set up, change, or cancel a recurring internal transfer between your accounts at First Flight.

Set-up Periodic Payment Use this form to set up a recurring Automated Clearing House (ACH) draft from another financial institution to pay on a loan at First Flight.

Change Periodic Payment Use this form to make changes to an existing Automated Clearing House (ACH) draft agreement.

Cancel Periodic Payment Use this form to cancel an existing Automated Clearing House (ACH) draft agreement.

Dispute and Fraud Forms

Debit Card Dispute Packet Use this form to dispute any improper ATM or Point of Sale (POS) debits to your account

Debit Card Fraud Packet Use this form to dispute any fraudulent Point of Sale (POS) debits to your account

ACH Written Statement Form Use this form to dispute any unauthorized or improper Automated Clearing House (ACH) activity on your account

Check Fraud Packet Use this form to dispute any fraudulent check activity on your account

Other Forms

Checks: Stop Payment Request Form Use this form to request a stop payment on a personal check

Checks: Stop Payment Cancellation Form Use this form to cancel an existing stop payment request

ODP Opt-In Form Use this form to request ATM and one-time debit purchases to be covered under Overdraft Privilege (ODP)

Skip-A-Pay Form First Flight Federal Credit Union’s Skip-A-Pay program allows you to skip one (1) monthly payment on your loan each calendar year. In order to participate in this program, your First Flight membership must be in good standing, your loan must have been open for twelve (12) months, and all accounts must be current. A $25 processing fee is due at the time of application. This offer does not apply to loans secured by real estate, unsecured loans, revolving lines of credit, and commercial loans. Application must be received at least 10 days before the next scheduled due date.

Attorney in Fact Use this form if you are an agent exercising authority under a Power of Attorney to act on behalf of a First Flight member.

 

Website Accessibility

First Flight Federal Credit Union is committed to ensuring digital accessibility for all users.  We are continually improving the user experience for everyone and applying the relevant accessibility standards. We strive to follow all applicable guidelines issued through the ADA and appreciate any feedback if you feel we can make improvements to our website’s accessibility features. If you are having trouble accessing or using any part of our website, please contact us at 800-807-0766 or Support@eFirstFlight.com.

Privacy and Accessibility Policy

First Flight Federal Credit Union takes the highest level of professional care in protecting the privacy of our Members, website user, and all others who interact with us. Standard email is NOT secure, and we strongly encourage that you please never send any personal information through standard email.

First Flight offers secure, encrypted methods of digital communication that are accessible, efficient, and safe to use. If you need to send a document to us, please ask a First Flight team member for more information on how to send secure documents and information.

For more information on this, please read our Digital Privacy and Accessibility Policy and our Mobile Banking Privacy Policy.